Here's a list of the most popular questions that we receive, hopefully these will answer some of your questions as well.
Q: When should I book my date?
A: One good word of advise is to book early! This gives you the comfort in knowing your date is secured. Since we currently only operate two systems, when two dates are booked, they’re booked. We already have some bookings for 2011, so the sooner the better.
Q: How long does it take to set up and tear down?
A: For the average DJ package, it takes about 1 hour for set up and tear down. For the bigger packages, it takes us about 2 hours for set up and 1 hour for tear down.
Q: Do I have to pay for set up or tear down of equipment?
A: No. You only pay for the time we're actually performing. There are no hidden fees whatsoever.
Q: Who will be my DJ and DJ assistant?
A: Your DJ will be DJ Bennie Siegal. The DJ assistant will be one of the On the Ball assistants. It depends on their schedules.
Q: Do you have a song list that you could send me?
A: We do not print and mail a song list because it would be far too costly. But we always provide you with a music questionnaire to include all your requests and specific instructions for us.
Q: After the deposit is sent, when is the remaining balance due?
A: Your remaining balance is due on your event date unless other arrangements are made.
Q: Can we set up an appointment to meet in person?
A: Certainly. However, it is not necessary. Typically everything is handled by phone and mail. This is to save everyone time and money.
Q: Are there any penalties for having to cancel my event after I paid a deposit?
A: The deposit is non-refundable. However, you may use the deposit toward our services on another day that we are available.
Q: May I choose songs for you to play at my event?
A: Of course! Our number one goal is complete customer satisfaction.
Q: Are the prices listed negotiable, or are they written in stone?
A: Sometimes the price can be negotiated. It depends on your event time, date, and type of event.
